Tag Archives: Japanese Kits

Buying and Building Japanese Wooden Model Kits

I’ve been getting a couple emails from a Japanese friend who sells kits internationally. He’s been a bit dismayed lately, as marketing to North America and Europe opens up some new issues for Japanese products, particularly with builders who lose parts or mess up their builds.

Woody Joe kits have lots of parts, well organized into bags and well labeled. Photo of a Japanese pagoda kit.

He goes out of his way to work with the customer to get parts from the manufacturer. But, some customers upon learning they need to pay for replacement parts (as opposed to parts that are missing or faulty), suggest that either he or Woody Joe is practicing poor customer service. But, this is how things are done in Japan.

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